The Human View
Stepping into Fear
Mark Twain said, "I am an old man, and have known a great many troubles, but most of them never happened." ...more
[The Human View]
November 28, 2023•5 min read
Thankful For...
I am thankful for many things, but most of all I am thankful for this life, this experience, this amazing opportunity to think, to feel, to know, to learn, to love, to grow…. ...more
[The Human View]
November 21, 2023•3 min read
Education? Meh. Motivation? De Rigueur!
Of course employees need to understand their benefits. But more importantly, they need to use them. To move from "I get it" to "Wow! I want that!" isn't the shortest distance between two points. It's... ...more
[The Human View] ,[Employers] [Consultants & Brokers] [Benefits Enrollment] [Well-Being & Clinical Mgmt] &[Activate & Engage]
November 14, 2023•4 min read
A Hole in the Side of the Boat
"There's a hole in the side of the boat. That hole is never going to be fixed, and it's never going away, and you can't get a new boat. This is your boat. What you have to do is bail water out faster ... ...more
[The Human View] ,[Employers] &[Consultants & Brokers]
October 31, 2023•5 min read
Giving an "A"
Some years back, on a beautiful autumn Sunday afternoon, I was at an conference with about 700 other benefits professionals who sat - spellbound - for two full hours, their heartstrings played masterf... ...more
[The Human View] ,[Well-Being & Clinical Mgmt]
October 16, 2023•5 min read
A Chief Satisfaction Officer
What would business look like if every company had a Chief Satisfaction Officer? Since satisfaction goes to the heart of business - meeting human needs - the CSO would be responsible to all of the com... ...more
[The Human View]
October 02, 2023•3 min read
Mark Head
President
With 4 decades of combined experience in employee benefits consulting, wellness and health management, Head brings a unique combination of dynamic perspectives into a clear vision of where the future of health care is moving - and it's moving towards deeper human connection, awareness, and engagement...
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